Frequently Asked Questions About Hoodia

Product Questions

What is Hoodia Gordonii?
Although Hoodia looks like a cactus, Hoodia Gordonii is actually a leafless, spiny succulent with thick, fleshy, finger-like stems with flesh colored flowers.

What is the source of your Hoodia Gordonii?
Hoodia Gordonii is grown and harvested on commercially licensed farms in South Africa.

What is the difference between real South African Hoodia and Hoodia from other countries?
Hoodia Gordonii only grows in very selective extreme climatic regions within South Africa. It requires specific environmental aspects to commercially grow the product with a high alkaloid content. Hoodia’s natural home of South Africa is the best place for such an operation. It has been proven repeatedly over past years that indigenous Hoodia plants grown in their natural climatic regions of South Africa yield much a higher alkaloid content (is more potent) than those grown in similar conditions in other parts of the world (China, France, USA and Mexico). Our Hoodia is certified. Click here to see a copy of the lab certification of its source and purity.

Isn’t Hoodia patented? How, then, can you sell it?
Hoodia Gordonii is not patented! The active alkaloid and extraction methods are patented.

Is Hoodia a drug?
Hoodia Gordonii is a natural plant with many uplifting properties apart from its appetite suppressing abilities. This natural plant was hailed as “the miracle plant” by both U.S. and European researchers due to its appetite suppressing properties.

How does Hoodia Gordonii work?
It suppresses your appetite. The active ingredient--the P57 molecule contained in Hoodia--is estimated to be up to 100,000 times as potent as glucose in sending a signal to the brain that the body is in a state of satiety, or, in common terms, not hungry. Thus, it fools your brain into thinking you have eaten even though you have not.

Are there any known side effects from Hoodia Gordonii?
There are no known side effects from using Hoodia Gordonii. The San Bushmen, tribe people native to South Africa, have used it for centuries without any reported harmful side effects. Numerous tests and studies have been performed over the last 4 years with no evidence of any side effects.

How much Hoodia should I use?
Most people have positive results taking 2-3 capsules daily. Take one Hoodia-Trim RX™ 30 minutes before each meal with a glass of water. For optimal results, we recommend drinking 6 glasses of water daily. This is a guaranteed formula and carries our 90-day, money-back guarantee.

Does Hoodia really work?
The extract from this African succulent has been tested in clinical trials on obese subjects. The results showed that 81% of participants were able to reduce their caloric intake by as much as 51%. Meaningful weight loss will result from such a drop in daily caloric intake.

Is Hoodia safe?
Yes! Our Hoodia-Trim RX™ weight loss product is completely free of dangerous stimulants like Ephedra, Ephedrine, Guarana and Caffeine, as well as additives and fillers. It is also organically grown and free of pesticides and herbicides.

Are all Hoodia products pure?
This question of purity is a much debated and heated topic at present. Not all Hoodia is pure, nor is it even Hoodia sometimes! Only buy Hoodia from a source that provides a Certificate of Quality. Click here to see a copy of the lab certification of the source and purity of our Hoodia-Trim RX™.

Is your Hoodia-Trim RX™ guaranteed to contain real Hoodia?
Yes, and the quality is guaranteed. We have full analysis certificates of our product posted on our site.

How fast can I expect to lose the weight?
Everyone has a different metabolism, but, on average, people are losing as much as 10-12 pounds monthly.

Is the Hoodia you sell different than others I have seen?
Yes, as previously stated, our Hoodia Gordonii is grown in native South Africa. There are many other brands of Hoodia on the market. Some brands contain limited or insufficient amounts of Hoodia and can deliver only minimal benefits. A minimum of 1000mg of Hoodia per day is necessary to get optimum results. Make sure any supplier can provide proof that their products contain real Hoodia and are lab certified.

Does your Hoodia have Ephedra or Caffeine in it?
Absolutely not. Hoodia is a natural plant (succulent) and is 100% free of Ephedra, Ephedrine and Caffeine. It will not make you nervous or jittery like other diet products. In fact, Hoodia-Trim RX™ provides an added sense of well being!

Is this product FDA approved?
The FDA only approves or disapproves of pharmaceutical drugs and does not approve or disapprove of any kind of dietary supplements. All of our products are manufactured in the United States and are manufactured following Good Manufacturing Practices (GMP) in an FDA compliant manufacturing facility.

What is your guarantee?
We are so confident in the quality of our products and the results you will receive that we offer a 90-day, unconditional, no questions asked, full money-back guarantee! Purchase 2 or more bottles of Hoodia-Trim Rx™ and take two capsules daily. If you are not 100% delighted with your weight-loss results, simply return the empty bottle(s) and any unused portion within 90 days for a full refund of your purchase price (excluding any shipping and handling costs).

Purchasing Questions

How do I place an order?
The fastest way to order is by using our online secure order form. Your order is processed immediately and often ships the very same day. You may also order by phone via toll free # 1-800-985-2808, by fax # 1-949-218-4367 or by mail via ACI, Inc., 232 Avenida Fabricante, Suite 111, San Clemente, CA 92672.

How much should I order?
For most products, we recommend a 2 to 4 month supply to make sure you allow enough time to obtain the results you desire. The savings on multiple bottles is significant, so many of our customers order 6 to 12 bottles at a time.  Your satisfaction is guaranteed on your entire order, so there is no risk to you no matter how many bottles you order (as long as you return both the used and unused bottle(s) within the 90-day period).

Is it safe to use my credit card online?
Absolutely! Our site provides complete order security with a full 128-bit encryption and SSL Certificate. We use the latest technology available to protect your information and credit card numbers. We are certified as “Hacker Safe” and are a Certified Authorized Net Merchant.

What is your privacy policy?
Our privacy policy is simple. We respect your privacy, and we promise we will never sell, share, rent or reveal your e-mail address or any of your personal information to any third party, business or outside entity. Customers who choose to subscribe will receive our bi-monthly health newsletter and, on occasion, will receive special offers and health related announcements. Any other communication from us will only be in response to your questions or orders.

Shipping Questions

How long will it take to receive my order?
All orders placed Monday through Friday before 2:30PM PST will ship that same day. Orders placed after 2:30PM PST will ship the following day. Any orders placed after 2:30PM PST on Friday and all orders placed over the weekend will ship Monday morning.  We ship from the West Coast so most U.S. customers can expect to receive their packages normally within 3 to 4 business days. If you need your order to arrive quicker, you can request overnight shipping at the time of checkout. International orders take 4 to 15 days depending on the shipping method selected and your local customs office.
What are my shipping options?

Guarantee and Return Information

What if I am not completely satisfied with this product?
Most customers have found our products to be highly effective and have been delighted with their results. However, if for any reason you are not 100% completely satisfied with this or any other product that we sell, simply return your order within 90 days and we will promptly refund your entire purchase price (excluding any shipping and handling costs)

How do I return my order if I am dissatisfied?
Simply click this link, complete our Product Return Form and send it back to us, along with the used and/or unused bottle(s), to the address on the form. Please note: We are unable to refund the shipping and handling that you originally paid. We will notify you via email once your return has been processed and your refund has been issued. You can expect a refund in the same form of payment originally used for purchase within 7 to 10 business days from the time that we receive your return.

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